San San Privacy Policy
San San (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website, order from us, or interact with us in-store or online.
1. What Information We Collect
We may collect the following types of personal information once you sign up to join the San San family:
- Your email address
- Website usage information such as IP address, browser type and cookies (to improve your experience on our site).
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your order, promotions or updates
- Improve our products, services and website experience
- Respond to enquiries or feedback
- Meet our legal and regulatory obligations
We will not sell or rent your personal information to third parties.
3. How We Store and Protect Your Information
We take reasonable steps to ensure your personal information is stored securely and protected from misuse, interference, loss, unauthorised access, modification or disclosure.
If personal information is no longer needed, we will securely delete or de-identify it.
4. Sharing of Information
We may share your personal information with:
- Payment processors and delivery service providers (only to the extent necessary to fulfil your order)
- IT and website service providers who assist us in running our business
- Legal or regulatory authorities when required by law.
5. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience and collect usage data. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
6. Marketing Communications
If you subscribe to our mailing list, we may send you updates, offers and promotions. You can opt-out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
7. Accessing and Updating Your Information
You have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. Please contact us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: info@sansan.au
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.